Privacy Policy
Please read our privacy policy.
Privacy Policy
Last updated: 29 January 2026
1. Who we are
This website is operated by Barcodes Limited (“we”, “us”, “our”).
Contact details:
Email: [email protected]
Business location: India and internationally.
Privacy / grievance contact: [email protected]
We comply with applicable privacy and data protection laws, including:
- India Digital Personal Data Protection Act, 2023 (DPDP Act)
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United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
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New Zealand Privacy Act 2020
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Australian Privacy Act 1988 (APPs)
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EU & UK GDPR (where applicable)
2. What personal information we collect
We may collect the following categories of personal information:
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Identifiers (name, email address, phone number)
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Commercial information (orders, transactions, billing details)
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Account information and login activity
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Internet or electronic network activity (IP address, browser type, device identifiers)
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Website usage, analytics, and log data
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Communications (emails, contact forms, chat messages)
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Marketing preferences
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Cookie and tracking data
We do not knowingly collect sensitive personal information unless required and explicitly provided.
3. How we collect personal information
We collect personal information when you:
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Purchase products or services
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Create an account or contact us
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Subscribe to email communications
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Use our website (cookies, analytics, server logs)
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Interact with advertising or remarketing tools
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Communicate with us via email, forms, or chat
Some information is collected automatically through technical systems.
4. Why we collect personal information
We collect and use personal information to:
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Provide and deliver products and services
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Process payments and prevent fraud
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Manage customer relationships and support
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Improve website functionality and performance
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Measure usage, conversions, and marketing effectiveness
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Send transactional and marketing communications
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Comply with legal, tax, and regulatory obligations
5. Legal bases for processing (where applicable)
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Performance of a contract
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Legitimate business interests
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Consent (primary basis under India DPDP Act)
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Legal obligations
Where consent is relied upon, you may withdraw your consent at any time by contacting us or using provided unsubscribe or preference mechanisms.
6. Payments and card data
Payments are processed securely by third-party payment providers (such as Stripe or PayPal).
We do not store or process credit or debit card details on our servers.
7. Cookies, analytics, and advertising
We use cookies and similar technologies for:
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Essential website functionality
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Analytics and performance measurement
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Advertising, remarketing, and conversion tracking
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Security and fraud prevention
Where required by law (including India, EU/UK, and some US states), users are provided with appropriate consent or preference mechanisms.
8. Marketing and advertising practices
We may use personal information for:
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Email marketing and newsletters
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Customer communications
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Interest-based advertising and remarketing (e.g. Google Ads, Meta)
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Customer list uploads and audience matching where legally permitted
You may opt out of marketing communications at any time.
We do not sell personal information.
9. Who we share personal information with
We may share personal information with trusted service providers, including:
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Payment processors
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Hosting and infrastructure providers
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Email and marketing platforms
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Analytics and advertising providers
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Customer support and chat tools
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Security and performance services
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Professional advisers
These providers are authorised to use personal information only as necessary to provide services to us.
10. International data transfers
Personal information may be stored or processed in India, New Zealand, Australia, Europe and USA or other countries.
Where required under applicable law, we take reasonable steps to ensure that transferred personal data is protected through contractual safeguards and appropriate security measures.
11. Data retention
We retain personal information only for as long as reasonably necessary for:
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Service delivery and customer support
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Legal, tax, and accounting requirements
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Fraud prevention and dispute resolution
12. Your privacy rights
India (DPDP Act)
Under the Digital Personal Data Protection Act, 2023, you have the right to:
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Access information about personal data we process about you
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Request correction or updating of inaccurate personal data
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Request deletion of personal data where retention is no longer necessary
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Withdraw consent at any time
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Nominate another person to exercise rights in the event of death or incapacity
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Lodge a grievance regarding personal data processing
Requests and grievances may be submitted by contacting us at [email protected].
We will respond within the timeframes required by applicable law.
United States (including California)
Depending on your state of residence, you may have the right to:
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Know what personal information we collect, use, and share
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Access your personal information
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Request correction or deletion
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Opt out of targeted advertising or certain data sharing
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Not be discriminated against for exercising privacy rights
California residents may exercise rights under the CPRA/CCPA.
New Zealand
You have the right to access and correct personal information and to complain to the Office of the Privacy Commissioner.
Australia
You have the right to access and correct personal information and to make a complaint under the Australian Privacy Principles.
European Union / United Kingdom (GDPR)
Where applicable, you have the right to access, correct, or delete personal data, restrict or object to processing, request data portability, withdraw consent, and lodge a complaint with a supervisory authority.
13. Security
We use reasonable technical and organisational safeguards to protect personal information.
No system is completely secure.
14. Third-party websites
We are not responsible for the privacy practices of external websites linked from our site.
15. Changes to this policy
We may update this Privacy Policy from time to time.
The current version will always be published on this page.